SaaS · sold & supported from Yangon
Arvion Engage
Every customer conversation. One dashboard. Local support.
Arvion Engage is our customer-engagement platform for Myanmar and the wider region: helpdesk, CRM, live chat, chatbots, and conversational AI in one place. Facebook, Messenger, Instagram, WhatsApp, Viber, Line, web chat, and email land in a single inbox — with multilingual NLP so your team answers faster and sells from the same thread.
One platform instead of four disconnected tools.
Unified omnichannel inbox
Every DM and comment in one shared queue, with assignment rules and SLA clocks your supervisors can actually use.
AI chatbot & conversational AI
Agents that answer product questions, close routine tickets, and hand off to a person — overnight as well as in business hours.
Helpdesk & CRM
Order history, profiles, and open queries beside the conversation so agents never tab-hunt for context.
Broadcasts & automation
WhatsApp campaigns, QR offline-to-online flows, and automations for carts, confirmations, and returns.
Commerce in the chat
Create, update, and refund orders inside the thread, with recommendations that turn a question into a sale.
Analytics & team insight
Resolution rate, response time, CSAT, and revenue in one view — for both AI and human agents.
Packages in Myanmar Kyat
Purchase and onboarding through our local team at [email protected].
Growth
For teams opening their first shared inbox.
MMK 685,400 /mo
Billed monthly · invoiced in MMK
- 3 team seats
- 3 connected channels
- 1,000 AI sessions / month
- AI support agent
- Shared inbox & chatbot builder
- Reports & CSAT
- 6-month history retention
Pro
For brands that sell and support in the same conversation.
MMK 1,375,400 /mo
Billed monthly · invoiced in MMK
- 5 team seats
- 5 connected channels
- 2,000 AI sessions / month
- AI support, sales & community agents
- API & webhooks, workflow automation
- Cart / order placement in chat
- 12-month history retention
Enterprise
Custom seats, channels, and AI quotas with dedicated onboarding.
Custom
Quoted for your seats, channels, and AI quota
- Custom seats & channels
- Custom AI quotas
- Dedicated onboarding & CSM
- Custom CRM integration
- Priority support via WhatsApp
Local onboarding
Channels connected and your team trained by people in Yangon.
Transparent billing
MMK invoices. Modular add-ons. No surprise line items.
Managed after go-live
Updates and assistance so agents stay on customers, not tickets about the tool.